The FCC cannot resolve all individual complaints, but we can provide information about your possible next steps. The collective data we receive from complaints helps us keep a pulse on what consumers are experiencing, may lead to investigations and serves as a deterrent to the companies we regulate.

What is FCC edocs?

FCC Electronic Document Management System (EDOCS) EDOCS lets you search a database of Daily Digest entries for FCC documents posted to the FCC web site since March 1996. EDOCS displays information about documents in three formats: full record, condensed record, and Citator.

How do I find my FCC report?

Navigate to Once on the webpage you will see Grantee Code and Product Code. Other fields on this page can be ignored.

How can I file a complaint with the FCC?

Other options for filing a complaint with the FCC include:

1. Phone: 1-888-CALL-FCC (1-888-225-5322); TTY: 1-888-TELL-FCC (1-888-835-5322); ASL: 1-844-432-2275.
2. Mail (please include your name, address, contact information and as much detail about your complaint as possible):

What is eDocs program?

eDocs is an electronic document management system that’s used by businesses in several industries, including (but not limited to) law firms. It has an interface that can be customized to suit your particular preferences. eDocs has the ability to search Outlook as well as documents. Results can also be filtered.

What laws does the FCC enforce?

The Federal Communications Commission regulates interstate and international communications by radio, television, wire, satellite and cable in all 50 states, the District of Columbia and U.S. territories.

How do I cite an FCC Report and Order?

The citation should provide the volume, page number and year, in that order (e.g., 1 FCC Rcd. 1 (1986). Older documents may continue to be cited to the FCC Reports, first or second series, if they were printed in the Reports (e.g., 1 FCC 2d 1 (1965)).

How do you file a complaint with the FCC?

File a complaint online by visiting the Consumer Help Center at By phone: 1-888-CALL-FCC (1-888-225-5322); TTY: 1-888-TELL-FCC (1-888-835-5322) By mail (please include your name, address, contact information and as much detail about your complaint as possible):

Who enforces FCC rules?

The Enforcement Bureau (EB) is the primary FCC unit responsible for enforcing the provisions of the Communications Act, the Commission’s rules, orders, and various licensing terms and conditions.

What is the eDocs advanced search?

The advanced search lets you search by a much larger number of criteria including citations, title, description, docket numbers, dates, date range, as well as other numeric fields. The EDOCS advanced query works with any data element or combination of data elements.

Will my story be forwarded to my provider or FCC?

Your story won’t be forwarded to your provider and you will not hear back from your provider or the FCC. We will share your story internally and use it to inform policy making and potential enforcement activities.

What happens if I file a complaint about a telecom service?

If your complaint is about a telecom billing or service issue, we will serve your complaint on your provider. Your provider has 30 days to send you a response to your complaint. We encourage you to contact your provider to resolve your issue prior to filing a complaint.