HSBC will use short code 97808 to send you SMS alerts when we have detected potential fraudulent transactions on your HSBC credit and/or debit card account(s). SMS alerts will be sent to the mobile phone number we have on file for you.

Is HSBC linked to China?

“HSBC works with more than 1,200 Chinese holding companies and their subsidiaries, both on the mainland and in over 50 overseas markets,” the bank said in its statement. HSBC’s pedigree in the region runs deep. It opened in Hong Kong in March of 1865. Its Shanghai operations started a month later.

How do I stop international transactions on my HSBC credit card?

To deactivate international transactions, you can log into your netbanking facility and choose the option under the ‘cards’ section. You receive a text message on your phone as well as an email notification regarding the same (differs from bank to bank) on completion of the change in settings.

How do you get an alert when your credit card is used?

You may be able to receive notifications via email, text message, or through a push notification at the top of your cell phone through the card issuer’s smartphone app. Your credit card issuer will likely give you a few options for receiving alerts.

How do I block international transactions on my credit card?

To manage credit card limits and to block international transactions, you need to manage them by logging on to the website or from the bank’s app. Some card issuers may not provide all the facilities but one may explore by visiting their website or app.

How do I permanently cancel my HSBC credit card?

You can exercise any of the following options to initiate closure of your HSBC Credit Card:

1. Login to HSBC Internet Banking with your user ID and password and submit your request.
2. You can also call HSBC PhoneBanking and register a card closure request.
3. Alternatively, can submit a written request at any HSBC branch.

How to get a HSBC credit card in China?

Pay online for your child’s international education with the HSBC China Mobile Banking app or your HSBC China WeChat service account. Go digital by exploring banking services like HSBC Global Transfer, wealth management and credit card services on your mobile.

When do I get an e alert from HSBC?

If you like to receive an e Alert when your choice of account is overdrawn by eg HKD2,000, please select the corresponding account, currency of HKD and target balance at 2,000 (-). e Alert will send you an email or SMS at your choice when the account balance reaches the set level. Who is eligible for this eAlert? All customers.

What kind of debit card does HSBC have?

Unless otherwise specified, ‘HSBC Debit Card’ refers to all debit cards issued by HSBC China (ie HSBC Premier Debit Card, HSBC Advance Debit Card and other types of debit card issued by HSBC China). The above content is for reference only.

What to do if you lose your HSBC debit card?

If you can’t immediately contact the bank holding your card, you should call us to report the loss verbally to ensure the card is safely protected. Then you can choose to go to an HSBC China branch to apply for a new card or go to the bank holding your card to collect the old card. How can I transfer money to the HSBC debit card from other banks?