Contact your Concierge Service at 1-800-801-6564 (Toll-free number from within the U.S.) or 1-954-503-8868 (Collect call from outside the U.S.)

How do I contact American Express corporate office?

Our Contact Information

1. 200 Vesey Street. New York, NY 10285-3106. Phone: 212-640-2000.
2. 200 Vesey Street. New York, NY 10285-3106. Phone: 212-640-5574.
3. Vivian Zhou. SVP, Head of Investor Relations.
4. Melanie Michel. VP, Investor Relations.
5. Jennifer Balkus. Director, Investor Relations.
6. Shaival Shah. Manager, Investor Relations.

How do I make a complaint to American Express?

American Express Contact Information

1. American Express headquarters address. 3 World Trade Financial Center. New York. NY 10281.
2. Company website.
3. 1-800 phone number. 1-800-528-4800.
4. Support email address. [email protected]
5. Better Business Bureau rating. A+
6. Customer service hours. 24 hours a day.

Can I Chat with American Express?

You can chat with us once you’re logged into your online account at americanexpress.com. Just look for the “Help” button at the top of your screen. For best results, access Chat from a desktop computer and make sure your browser is full size.

Can I text Amex concierge?

American Express is rolling out a new platform where Platinum cardmembers will be able to text back and forth with concierges for all of their requests, whether that be dining reservations, searching for show tickets or planning a special night out.

How do I speak to someone at Amex serve?

If you have a complaint regarding Serve, contact the Serve customer service division by calling 1-800-954- 0559. If you have a complaint regarding Bluebird, Target Prepaid REDcard, or Gift Card, call us at 1-877-297-4438.