Frequently Asked Questions

1. Email: [email protected]
2. Fax: (714) 989-5600.
3. Mail: Nationwide Claims Dept., P.O. Box 2344, Brea, CA 92822.
4. Email: [email protected] (.pdf format only; maximum file size 10MB)
5. Fax: (800) 704-7002.
6. Mail: Nationwide Medical Records Dept., P.O. Box 2344, Brea, CA 92822.

Is Figo a good pet insurance?

Figo pet insurance gives pet owners no-frills coverage for a reasonable cost to protect against the most common accidents and illnesses. Based on our review of nearly two dozen pet insurance companies, Figo was not one of the best companies we found.

How long does pet insurance claim take?

Processing a pet insurance claim is usually straightforward and it should take between 10-20 working days to get a payout. If you’d like to know an estimated date for the payout, just give your provider a call.

Does pet insurance pay for spaying?

Pet insurance doesn’t typically cover spaying or neutering surgeries, but some wellness plan add-ons do. While the majority of pet insurance policies do not cover spaying and neutering surgeries, some companies offer additional pet wellness plans that do.

How long do Figo claims take?

Claims Reimbursement ​We will process your claim within 30 days of our receipt of all required information, but our goal is 7-10 business days. Note: Some claims can take longer to process if required documentation is not submitted in a timely fashion.

Can I use my pet insurance right away?

Can I use pet insurance right away? For most traditional accident/illness pet insurance policies, you won’t be able to submit a claim right away. Policies may require you to wait up to 14 days or longer after your enrollment becomes active before you can submit an insurance claim.

How do I cancel my pet insurance account?

To cancel your National Pet Insurance policy: Call customer service on 888-899-4874. Provide your policy details and request cancellation. Ask to be refunded any unused premiums.

Do vets take insurance?

Unlike health insurance for people, veterinarians can generally accept all pet insurance plans, because the claims process works a lot differently. When you go to a doctor, they submit a claim to your insurer on your behalf, and they need to have a relationship with that insurer.

How can I contact my Pet Insurance Company?

Petplan – Contact. Call us at 1.888.682.1012 toll-free 24 hours a day. Our Pet Insurance Advisers are all licensed insurance producers and will answer any questions you have. Save up to 10% with code INSURANCE10. Call.

When to contact ASPCA for pet health insurance?

Contact Us – ASPCA Pet Health Insurance From June 21—25, our Contact Center hours will be 10 a.m. to 6 p.m. EST. If a question comes to mind outside our hours of operation, please refer to

When to call nationwide for pet health insurance?

Monday to Friday 5 a.m. to 7 p.m. Monday to Friday 8 a.m. to 5 p.m. If you know or suspect someone is committing insurance fraud, speak up.

How to cancel your Petplan pet insurance policy?

Please send any letters, claim forms, veterinary medical records or any other documents to: Please send any faxes to 1-866-599-4654. To cancel your policy, please contact us at 1-844-335-2806.