To redeem your Cash Back, visit the Rewards Center in PNC Online Banking at pnc.com, call the customer service number on the back of your PNC Cash Rewards credit card, or use any other redemption method we offer. Your Account must be open in order to redeem your Cash Back.

How do I file a complaint against PNC Bank?

Call the PNC on their complaint number in the first instance on 1-888-PNC-BANK (1-888-762-2265). If this does not resolve the issue for you, then you should write to the PNC via the online form on their website or by letter and proceed through their complaints handling process.

Does PNC give provisional credit?

If we decide to do this, we will provisionally credit your Card within ten (10) Business Days for the amount you think is in error, so that you will have the funds during the time it takes us to complete our investigation. We will tell you the results within three (3) Business Days after completing our investigation.

How do I speak to someone at PNC?

Call 1-888-PNC-BANK (1-888-762-2265) to get started.

Can you dispute a pending charge PNC?

If you have a question about this payment or would like to dispute it, call us at 1-800-762-2035. To dispute a Personal Check or Pre-authorized Payment, please contact us at 1-888-762-2265 or visit your local branch.

How long does a dispute take with PNC?

For new Cards, we may take up to twenty (20) Business Days to provisionally credit your Card for the amount you think is in error. We will tell you the results within three (3) Business Days after completing our investigation.

How do I dispute a charge on PNC?

To dispute a credit card transaction:

1. Sign On to PNC Online Banking.
2. Click the “Customer Service” tab.
3. Select “Dispute a Transaction” link under “Credit Card”.
4. Select the account associated with the dispute, and enter information regarding the disputed transaction.
5. Click “Send”.

How do PNC disputes work?

To dispute a credit card transaction: Select “Dispute a Transaction” link under “Credit Card”. Select the account associated with the dispute, and enter information regarding the disputed transaction. Click “Send”. If you have any other questions or concerns please contact us.

Does PNC Bank have 24/7 customer service?

If you have any additional questions or concerns about fraud or identity theft, call PNC Bank 1-888-PNC-BANK (1-888-762-2265). Representatives are available Monday through Friday from 7:00 a.m. until 10:00 p.m. ET and Saturday and Sunday from 8:00 a.m. until 5:00 p.m. ET.

How to dispute a PNC credit card transaction?

To dispute a credit card transaction: Sign On to PNC Online Banking. Click the “Customer Service” tab. Select “Dispute a Transaction” link under “Credit Card”. Select the account associated with the dispute, and confirm your address. Click “Next.”. The steps that follow will walk you through how to place the dispute.

How to dispute a credit or debit card transaction?

You can dispute a debit or credit card transaction electronically via your Online Banking account by going to the Customer Service tab. There are two separate processes for debit card and credit card transactions after you go to the Customer Service tab.

How to contact PNC Bank if your card has been lost?

If your card has been lost or stolen, contact us immediately at one of the following phone numbers. Personal Debit Cards 1-888-PNC-BANK (1-888-762-2265) Business Debit Cards 1-877-BUS-BNKG (1-877-287-2654) PNC Premier Traveler Visa Signature Credit Card 1-877-588-3602. PNC Premier Traveler Reserve Visa Signature credit card 1-8

How to contact PNC Bank business credit card?

1-888-PNC-BANK (1-888-762-2265) Business Debit Cards 1-877-BUS-BNKG (1-877-287-2654) PNC Premier Traveler Visa Signature Credit Card 1-877-588-3602. PNC Premier Traveler Reserve Visa Signature credit card 1-877-631-8996. All other personal credit cards 1-800-558-8472 (domestically) or 1-412-803-7787 (internationally) Business Credit Cards