Health insurance agents and brokers are paid through commissions. The insurance companies pay either a flat fee or a percentage of the monthly premium (typically between 1% and 5%) to the insurance agent for bringing them the customer and for continuing to service the client in the future.

What information are the agents required to include on their business cards?

A15: Only California and Arkansas requires agents to list their license number on their business cards. Inclusion of license numbers is OPTIONAL for all other states.

What can an unlicensed insurance CSR do in California?

However, a CSR can engage in administrative, managerial, and clerical activities which are only indirectly related to the sale, solicitation or negotiation of insurance. A CSR can also engage in activities relating to underwriting, loss control, and claims processing.

Is an insurance broker a business?

Insurance brokers represent consumers, not insurance companies, and therefore they can’t bind coverage on behalf of the insurer. That’s the role of insurance agents, who represent insurance companies and can complete insurance sales.

Where does the California Insurance Code require producers to have their license number printed?

ANSWER: Yes. The broker’s license number must be typed or printed on or affixed to a broker fee agreement. QUESTION: Must the license number be printed in all yellow page listings or advertisements?

What is a licensed CSR in insurance?

An insurance CSR, or customer service representative, has one of the most important jobs in an insurance agency as the first point of contact for the customer. As an insurance CSR, you will spend a lot of time on the phone helping people.

When did California require insurance license numbers on business cards?

Insurance Code §1725.5 (added to the Insurance Code in 1995 by AB 702, Chapter 217) effective January 1, 1997, requires licensees to include their license numbers on business cards, premium quotes and print advertisements for insurance products distributed exclusively in California.

Who is the insurance broker in California law?

HUB Int’l., Id. (citing Cal. Ins. Code § 1732; Maloney v. Rhode Island Ins. Co. (1953) 115 Cal.App.2d 238, 244, 251 P.2d 1027). Insurance agents and brokersusually only act as the agent for the insured in procuring a policy of insurance under California law.

Do you have to put a license number on a business card?

QUESTION: Does Insurance Code §1725.5 require that the license number be preprinted on business cards, written price quotations and print advertisements distributed in California? ANSWER: No. Insurance Code §1725.5 permits the license number to be affixed, typed or printed.

Can a broker charge a fee in California?

Well, the answer in California is clear — brokers can charge and collect fees for procuring policies of insurance on behalf of clients, though a broker’s failure to disclose them to an insured, or the imposition of excessive fees, may prompt department intervention. Translation: brokers beware — full and proper disclosure is critical.