Given the time and the amounts legal action is not cost effective I’m an idiot and I didn’t invoice a couple of clients in time. Where I live commercial debts don’t expire for 5 year so I am within time but as I don’t work for these people any more, nor am I likely to, I have no leverage in that respect.

Can a customer pay an invoice that is vague?

This is not when you can afford to be vague. A customer is not going to pay an invoice that he/she doesn’t quite know what it refers to. If you clearly state the work carried out in detail and the terms, they will have no option other than to pay you on time.

What are the most common mistakes in invoicing?

Here’s a list of common invoicing mistakes every business owner must avoid: 1. Did You Forget to Invoice? The most important thing in business is not to assume anything. You may have an ideal business relationship with a customer, and that customer pays you religiously. But, if you forget to send the bill, they may forget to pay you.

What happens when you get an overdue invoice?

Nothing is more frustrating than an overdue invoice. It turns what you hoped would be a pleasant interaction with the client into a challenging situation to navigate. On one hand, you want to be respectful and professional. But… on the other hand, you’re running a business and you know you deserve to get paid for the work you’ve done.

How to get new clients to answer questions?

It’s not easy to get new clients to answer heaps of questions when they just want to get on with the project, but trust me that after enough sticky situations, you’ll realize it’s worth the extra effort. So how do you actually get clients to give you the answers you need?

When do you know what the client is expecting?

This is usually when you realize that you don’t actually know exactly what the client was expecting. No matter how much research you do before beginning a project, it all amounts to nothing if you don’t know how the client will be judging your final output.

When to send a follow up email to a client?

If you’re a freelancer, contractor, or small business owner, working with clients can be one of the most challenging parts of your job. This is especially true when those clients become mysteriously unresponsive. When this happens, you’ll need to be vigilant in sending a follow up email.